Services

MANAGED SERVICES   

Managed services provide you with more reliable performance and more predictable expenses. That means you get more value from the technology you’ve already invested in, while actually reducing the total costs of IT problems and the resulting downtime. When something goes wrong with your IT, everything grinds to a halt. With a standard break/fix service contract, you have to wait for something to break before your provider can fix it. But what if you could keep your IT from breaking in the first place? Don’t wait for it to break. With a thoughtful managed service plan you can have:

• Peace of mind – your systems are monitored 24/7 so less worrying for you
• Less downtime – we identify and fix issues before they cause problems
• Fewer disruptions – we provide most services remotely or overnight
• Predictable budgeting – all-inclusive, all-you-can-use, flat-rate IT services

Managed services we provide include:

IT CONSULTING   

IT consulting services assist with problem solving and proactive planning. Often business leaders are “under the gun” to make decisions quickly when unexpected problems arise. No matter the challenge, our expertise can help identify and understand complex problems as well as help define a path for keeping your technology from being a worry or concern. We will offer viable solutions and follow through with planning and implementation as well as future support and upkeep. Prioritizing your technology needs can be challenging and overwhelming. Letting us help with your technology needs will allow you to focus on your business limiting surprises, down-time and lost revenue. Our consulting services include some of the following:

CLOUD SERVICES   

Cloud Services gives you the power to collaborate using the Internet and intranet in your office to make doing business more efficient. Cloud computing solutions allow you and your employees to share, edit, and publish documents in a unified system, improve communication and e-mail, increase marketing abilities, and enhance your everyday business processes.

Because these services are hosted, you’ll never have to worry about the management, maintenance or equipment that keeps them running smoothly – so you can focus on running your business. Some advantages to Cloud Services include:

• Scalable – your capabilities and applications grow as you do
• Customized – to meet the unique needs of your business
• Mobile – collaborate from any Internet-enabled device
• Cost-effective – efficient technology improves your bottom line

Cloud Services include powerful tools for collaboration and increased productivity such as:

• Hosted Microsoft Dynamics® CRM – Collaborate in Microsoft Outlook and other applications to unleash sales, marketing, and service potential with lead and opportunity management tools, marketing automation, and end-to-end management.
• Hosted Microsoft Exchange 2010 & Exchange 2007 – Enhance your company with business e-mail and collaboration tools like shared calendars, contacts and tasks, public folders, and e-mail at your chosen domain. Also, add on BlackBerry, iPhone or Windows Mobile devices – all for a flat fee.
• Hosted SharePoint – Together with Hosted Exchange, SharePoint allows real-time collaboration over your company intranet. Store documents online, review files, write blogs and wikis, and manage mailboxes with this powerful tool.
• Web Hosting – Web design services to help you achieve your goals; from site development and planning to execution, maintenance, and site hosting.

These powerful solutions can all be tailored to meet the specific needs of your business. Whether you are looking to reach new markets, increase efficiency and improve data organization, or leverage your technology investments, Cloud Services can help.

Hosted applications and cloud services let you experience the advantages of Microsoft and other technologies that can take your business to the next level, along with a team of experts to manage it all.

Hosted Services from SBLTS and our partners allow your business to harness the power of the Internet in order to better leverage your investment in technology. We can modernize your business with improved security, organization, collaboration and communication.

With Hosted Services from SBLTS and our partners, you get:

SPECIAL PROJECTS   

Sometimes important projects happen at the worst possible time; however you still have your day to day responsibilities. Call on us to help as an outsourced solution or to assist your existing IT staff with any additional or unanticipated projects or work load. Whether you are moving, need a new phone system, acquiring another company or looking to transition your website or email, we can help ensure your project is successful. Some of our experiences include: